After restarting our Terminal Services 2003 Licensing server for the first time in about a year I found that it had stopped working.
The server appeared to no longer be activated and when I tried to activate the server I recieved the message “Internal Error: 0xc0110011” in the event log on the server I was also getting messages such as.
Event Type: Error
Event Source: TermServLicensing
Event Category: None
Event ID: 38
Date: 04/05/2010
Time: 11:21:26
User: N/A
Computer: ********************
Description:
Can’t generate a license for client because of error ‘Can’t add certificate to store, error c0010020.
‘.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I soon found that microsoft knowledge base document on the problem, and their resolution advises to re-install terminal services however for a couple of reasons I did not want to re-install so instead I used the below steps.
NOTE: A comment has been posted below linking to a hotfix which may resolve this issue see, http://support.microsoft.com/kb/983385. The steps below are what I followed prior to the release of this hotfix. I have not been able to verify if the hotfix resolves the issue or not but it does sound promosing. Please post if you have tried it.
1. Stop the terminal services licensing service
2. Delete the following registry keys
HKLM\Software\Microsoft\TermServLicensing\Certificates.
HKLM\System\CurrentControlSet\services\TermservLicensing\Parameters\Certificates.000
HKLM\System\CurrentControlSet\services\TermservLicensing\Parameters\Certificates.001
3. Start the terminal services licensing service
At this point I then had the following event log messages
Event Type: Information
Event Source: TermServLicensing
Event Category: None
Event ID: 6
Date: 04/05/2010
Time: 11:28:35
User: N/A
Computer: *****************
Description:
Regenerate public/private key by client ncalrpc: *****************
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: TermServLicensing
Event Category: None
Event ID: 18
Date: 04/05/2010
Time: 11:28:36
User: N/A
Computer: *****************
Description:
Terminal Server Licensing on server ***************** has not been activated. Terminal Server Licensing will only issue temporary
licenses until the server is activated. See Terminal Server Licensing help topic for more information.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
In the MMC console the server was showing as activated but to be on the safe side
4. Reactivate the server in the MMC console by right-clicking the server and selecting Advanced => Reactivate Server, then follow the prompts
I found one website that stated that the prolem may have been caused by
“One Certificate in the chain issued by Microsoft Clearing house on Activation of License server expired on 26th Feb 2010.”
Your instructions were perfect. It solved my issue in two minutes. Thanks!
Glad I could help
Este tutorial salvou minha pele…
Glad it helped
Your solution to this problem was spot on. Saved me much aggravation and just like dude said above, in 2 minutes!
Cool, glad it helped
This worked like a charm, thanks for this!
We now have a hotfix to resolve this issue.
Please refer to the following fix:
http://support.microsoft.com/kb/983385
Excellent, thank you for sharing this information.
I will add the link to the main article, can anyone verify this hotfix resolved the issue for them?
Hi,
Just want to say thank you. I tried everything for 3 days, nothing worked. Even the hotfix from Microsoft didn't work. Only your simple imstructions did the job. You have saved me from losing my job, hahaha. I'm not rich so how am ever going to repay you.
Joel from Malaysia.
I am glad I could help
Thank you very much, it solved my issue in 1 minute!
Great!
Greetings from Italy
Thanks
It works fine for me
Greets Ruud
Thanks alot for the quick solution, worked like a charm. 🙂
Hello. And Bye.
Really helped me out with a similar situation where its a test environment not always used.
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